Refund Policy & Right of withdrawal
INSTRUCTIONS ON WITHDRAWAL
Silverback Knives
Right of withdrawal
You have the right to withdraw from this contract within 14
days without giving any reason.
The withdrawal period will expire after 14 days from the day
on which you or a third party commissioned by you, who is not the carrier,
accepted the goods.
To exercise the right of withdrawal, you must inform us
(Silverback Knives GmbH, Karspüle 30, 37120 Bovenden, phone: 01736941750,
e-mail: info@silverback-knives.de) of your decision to withdraw from this
contract by an unequivocal statement (e.g. a letter sent by post, fax or
e-mail). You may use the attached model withdrawal form, but it is not
obligatory.
To meet the withdrawal deadline, it is sufficient for you to
send your communication concerning your exercise of the right of withdrawal
before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to
you all payments received from you, including the costs of delivery (with the
exception of the supplementary costs resulting from your choice of a type of
delivery other than the least expensive type of standard delivery offered by
us), without undue delay and in any event not later than 14 days from the day
on which we are informed about your decision to withdraw from this contract. We
will use the same means of payment which you used for the original transaction,
unless we have expressly agreed otherwise. We will charge no fees for the
repayment under any circumstances.
You shall send back the goods or hand them over to us
without undue delay and in any event not later than 14 days from the day on
which you communicate your withdrawal from this contract to us. The deadline is
met if you send back the goods before the period of 14 days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods
resulting from the handling other than what is necessary to establish the
nature, characteristics and functioning of the goods.
This document was created and is updated with technology
from janolaw AG.
MODEL WITHDRAWAL FORM
(If you want to withdraw from the contract, please fill out
this form and send it back)
To
Silverback Knives GmbH
Karspüle 30
37120 Bovenden
info@silverback-knives.de
I/we (*) hereby give notice that I/we (*) withdraw from
my/our (*) contract of sale of the following goods (*)/for the provision of the
following service (*),
_______________________________________________
_______________________________________________
Ordered on ___________________ (*)/received on
_______________________(*)
Name of consumer(s) ______________________________________
Address of consumer(s)
_________________________________
_________________________________
_________________________________
Date:________________
Signature of
consumer(s):___________________________________________
(only if this form is notified on paper)
(*) Delete as appropriate